Shipping Policy
Thank you for shopping with us! We are committed to providing a safe and convenient experience for you and your little one. Below are the details of our shipping policy:
1. Order Processing Time
All orders are processed and prepared for shipment within 2-3 business days (excluding weekends and holidays). Please ensure your shipping address and contact information are correct to avoid delays.
2. Delivery Time
Once shipped, orders typically arrive within 5-9 business days, depending on the carrier and destination. Deliveries to remote areas may take slightly longer.
3. Shipping Locations
We currently ship only within the United States (including Alaska and Hawaii). International shipping is not available at this time.
4. Order Tracking
After your order ships, you will receive a confirmation email with a tracking number. You can monitor your package’s status via the carrier’s website (e.g., USPS, UPS, FedEx).
5. Delays & Issues
In rare cases of delays due to extreme weather, holidays, or unforeseen circumstances, we will notify you via email. For any concerns, please contact our support team: [email protected].
6. Important Notes
- Please ensure someone is available to receive the package, as some baby products (e.g., liquids, fragile items) may require inspection upon delivery.
- If a delivery attempt fails, the package will be returned to our facility, and reshipment may incur additional fees.